Posts Tagged ‘negative WOM’

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What Happens When Word of Mouth Goes Wrong?

What Happens When Word of Mouth Goes Wrong?

These days, thanks to the internet, our customers have no trouble in recommending us to their friends, giving advice in forums, talking about us on Facebook. This, in essence, is what we mean by word of mouth. And it's a wonderful tool - your positive image can spread online easily, without a single word of […] ↓ Read the rest of this entry...

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Posted In: A Roofer's Life
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